"I love this place. While I understand other reviews regarding phone conversations, I would still choose this place the most out of other shops in town. I find the two gentlemen that work here often pleasant 98% of the time (we are all entitled to crappy days) and they often encourage me to try new products as well as openly answering any questions you may have. They have yet to steer me wrong. I encourage others to recognize cultural differences that sets you apart from the men you are complaining about. It is not as easy to assimilate to a culture that it is not your native one as many reviewers in here think. Let it be known that being direct/assertive is not inherently rude."